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To request Registration for this ONLINE event obo your C&V organisation or Agency CLICK HERE for form
My Experience of Using Equipment to Live Better with a Disability
We are inviting people from across Northern Ireland to share their experience of using HSC Trust provided equipment that helps them live better with a disability. Your story—positive, challenging or somewhere in between—will guide real improvements across Health and Social Care services.
This includes items that make daily life easier, such as:
• Wheelchairs
• Electronic assistive technology
• Hospital beds • Community
equipment
• Minor home adaptations • Homelifts
What is this survey about?
In 2024, the Department of Health (DoH) completed a regional review of Assistive Technology and Equipment Services (ATE). The review acknowledged many examples of good practice across the region in ensuring timely and effective provision. However, it also identified opportunities for improvement, particularly in relation to enhancing the experiences of service users.
In response, the Regional ATE Oversight Board commissioned a project through the 10,000 MORE Voices initiative to gain deeper insight into the experiences of service users, families and carers, and most importantly to identify actions that would improve the overall experience of accessing those HSC services.
Why your story matters
There is currently limited insight into what it is truly like to access Trust equipment services across Northern Ireland. The regional review identified strengths, but also opportunities to improve areas such as assessment, access, maintenance, communication and regional consistency.
By sharing your experience, you will help us to:
- Understand what works well
- Identify challenges and gaps
- Highlight differences across Trusts
- Support shared decision‑making
- Strengthen person‑centred care
- Influence improvements at service, organisation and regional levels
CONSULTATION CLOSES: 17th July 2026
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This is our health is a public conversation about how we can work together to help people in Northern Ireland live longer, healthier and more fulfilling lives.
Most of what shapes our health happens in everyday life, at home, with family and in our communities. It’s not just when we come into contact with health and social care services. At the same time, there are moments when services matter hugely, and when they need to work well, quickly and reliably.
This work is about understanding both and exploring where each of us is best placed to make a difference.
* Your Voice matters... The online survey will only take a few minutes.
* COMPLETE THE SHORT SURVEY - CLICK HERE
LEARN MORE - CLICK HERE
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CONSULTATION CLOSES:31st July 2026
On Thursday 15 October 2026, the Older People’s Parliament will take place in Parliament Buildings. The following survey will help determine the issues that will be raised and discussed during the Parliament.
The Parliament is an opportunity for key issues that impact the lives of older people across Northern Ireland to be shared directly with decision-makers. The Parliament has been co-designed with a consultative panel group made up of a range of groups and organisations that support, work with, and advocate for older people.
WHY YOU VIEWS MATTER Your views are important. By telling us the issues that are important to you then you will help shape the Older People's Parliament.
Click HERE to complete the survey.
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CONSULTATION CLOSES: 24th July 2026
For more about the Patient Client Council and what it offers CLICK HERE
Survey link:
https://forms.office.com/e/
Also accessible via the QR code on the attached poster
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Survey closes: Tuesday 16th June at 5.00pm
Tell Services Directly about your own experience of care / treatment
About MH, Hospitals, A&E, and other HSC areas
Our Team at Mental Health Forum can support you in using the Care Opion Site.
Contact us HERE , and we will reply to arrange a time to chat about it with you.
To read about the compliments and complaints process with SHSCT, or to write and directly send your message to the Trust, you can use the specially desgined leaflet with built-in form.
Click the download link below to get your copy.
Adobe Acrobat document [286.0 KB]
Staff would love to hear your feedback
Click HERE for a SHSCT online form
Scroll to the bottom, to download a paper form
The Mental Health Forum is Independent
You can also safely share your comments about Southern Health & Social Care Trust though us.
Complete the form below or ring 02830 252423
We will do our best to forward messages or feedback to the appropriate team.
It is not possible to facilitate replies but be assured your voice is welcome and has a very important contribution to the the improvement of Mental Health Services.
This is not a means of registering formal complaint.
Please see informaiton above for details of the correct process and help available.
You can use an online form HERE
to initiate a formal complaint with SHSCT
Staff can provide you with a leaflet explaining this.
The Patient & Client Council can assist. Click HERE
Service User/Carer Advocate can assist. Click HERE
It is possible to report directly to RQIA
Southern Trust has a policy of welcoming such concerns directly but you also have the option to tell The body that regulates NI Health & Social Care
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