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Have experience accessing support with a mental wellbeing challenge?
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To learn more about the Patient Client Council and what it offers CLICK HERE
Tell Services Directly about your own experience of care / treatment
About MH, Hospitals, A&E, and other HSC areas
Our Team at Mental Health Forum can support you in using the Care Opion Site.
Contact us HERE , and we will reply to arrange a time to chat about it with you.
To read about the compliments and complaints process with SHSCT, or to write and directly send your message to the Trust, you can use the specially desgined leaflet with built-in form.
Click the download link below to get your copy.
Adobe Acrobat document [286.0 KB]
Staff would love to hear your feedback
Click HERE for a SHSCT online form
Scroll to the bottom, to download a paper form
The Mental Health Forum is Independent
You can also safely share your comments about Southern Health & Social Care Trust though us.
Complete the form below or ring 02830 252423
We will do our best to forward messages or feedback to the appropriate team.
It is not possible to facilitate replies but be assured your voice is welcome and has a very important contribution to the the improvement of Mental Health Services.
This is not a means of registering formal complaint.
Please see informaiton above for details of the correct process and help available.
You can use an online form HERE
to initiate a formal complaint with SHSCT
Staff can provide you with a leaflet explaining this.
The Patient & Client Council can assist. Click HERE
Service User/Carer Advocate can assist. Click HERE
It is possible to report directly to RQIA
Southern Trust has a policy of welcoming such concerns directly but you also have the option to tell The body that regulates NI Health & Social Care
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